Curious what other security teams and MSSPs are doing to make Microsoft security operations more efficient at scale.
We’re pretty heavily in the Sentinel, Defender XDR, Azure and M365 world, and I’ve been spending more time thinking about the engineering side of running all of this. There’s only so much value in continuing to add detections and playbooks if every new customer, rule, data source, or workflow creates more manual work for the team.
How much are you guys actually automating?
For example, are you deploying Sentinel content through ADO/GitHub pipelines and treating detections as code? Are you automating analytics rules, watchlists, ASIM content, workbooks, Logic Apps, Functions, etc.? If you’re doing detections as code, how are you handling testing, tuning, promotion and customer-specific differences without creating a mess?
I’m also curious how MSSPs/MDRs are handling the improvement side of things. Not just responding to whatever alerts fire, but continuously finding things that could be better in a customer environment. Missing telemetry, gaps in detection coverage, stale rules, bad configurations, unused data, things that could be automated, retention issues, and so on.
Same question around SOAR. Once you get past a handful of Logic Apps, how are you keeping it manageable? Have you built reusable frameworks or common automation, or does it eventually turn into a pile of customer-specific workflows?
And is anyone doing anything genuinely useful with AI internally yet? I’m less interested in giving analysts another chatbot and more interested in things like enrichment, KQL/detection development, case summaries, documentation, reporting, identifying coverage gaps, or helping engineers operate across a lot of environments.
Basically looking for project ideas from people who have already gone down this road. If you had engineering time available and wanted to make a Microsoft-heavy SOC/MSSP noticeably more efficient over the next year, what would you automate or build first?
Also interested in the opposite: things you built that sounded like a great idea but ended up creating more maintenance than they were worth.